Privacy Policy
LAST UPDATED: NOVEMBER 2025
DexTrac ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit our website, use our services, or interact with us.
By using our website or services, you agree to the practices described in this policy.
1. Information We Collect
1.1 Information You Provide to Us
- •Name
- •Email address
- •Company or organizational information
- •Messages or communications you send to us
1.2 Information Collected Automatically
- •IP address
- •Browser type and version
- •Device information
- •Usage data (pages viewed, time on site, referring URLs)
- •Cookies or similar technologies
1.3 Information from Third Parties
- •Authentication providers
- •Payment processors (if applicable)
- •Business partners or integrations you authorize
2. How We Use Personal Information
- •To provide and maintain our services
- •To respond to inquiries and support requests
- •To improve site functionality and user experience
- •To send important updates or communications
- •To ensure security, prevent fraud, and protect our systems
- •To comply with legal or regulatory requirements
We do not sell personal information.
3. Legal Basis for Processing (GDPR)
- •Your consent
- •Performance of a contract
- •Legitimate interests (e.g., improving services, ensuring security)
- •Compliance with legal obligations
4. Cookies and Tracking Technologies
We may use cookies or similar technologies to maintain session state, understand website usage, and improve performance and functionality. You may control cookies through your browser settings.
5. How We Share Information
5.1 Service Providers ("Subprocessors")
Third-party vendors who help us operate our business, such as cloud hosting, analytics, and payment processors. These providers access only what's necessary to perform their services and must protect it contractually.
5.2 Legal or Regulatory Authorities
We may disclose information if required by law, subpoena, or to protect our rights.
5.3 Business Transfers
If DexTrac is involved in a merger, acquisition, or asset sale, user information may be transferred in accordance with this policy.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy, including providing services, meeting legal obligations, resolving disputes, and enforcing agreements.
7. Data Security
We use industry-standard measures such as access controls, encryption in transit, monitoring, and MFA. Despite these measures, no system is completely secure.
8. International Data Transfers
Your information may be processed outside your country of residence. Where required, we implement safeguards such as Standard Contractual Clauses (SCCs).
9. Your Rights
Depending on your location, you may have rights to access, correct, delete, object to processing, request data portability, withdraw consent, or opt-out of certain uses. Contact us using the details below to exercise your rights.
10. Children's Privacy
We do not knowingly collect personal information from children under 16. If we become aware of such information, we will delete it promptly.
11. Links to Third-Party Sites
Our website may contain links to external sites. We are not responsible for their privacy practices.
12. Updates to This Privacy Policy
We may update this policy from time to time. The "Last Updated" date above reflects the most recent version.